An Unbiased View of Telus billing support

The TELUS team acknowledges that our get the job done spans a lot of Territories and Treaty spots and we are grateful for the traditional Information Keepers and Elders who will be with us these days, all those who have gone ahead of us as well as youth that inspire us.

I are a Telus customer due to the fact 2001. I moved to my new location in August of 2020 and I am continue to looking forward to an optik Tv set box that I experienced purchased correct right after I moved in.

Hello @TerrificT we want to help reply any issues you will have. We are going to deliver you A non-public concept so make sure you keep an eye within your inbox

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@Oleginza Wrote: I referred to as Telus CS at 8.55AM Mountain time plus they hanged up on me, indicating which i need to contact throughout "normal Business office hrs". Is this for genuine?

If an automatic assistant asks for The key reason why of the contact, point out "I want to make payment arrangements for my mobility bill".

I termed Telus CS at eight.55AM Mountain time plus they hanged up on me, stating that I ought to get in touch with throughout "regular Business hrs". Is that this for true?

If our reply fixed your issue, make sure you click on Take as Resolution that will help others within the Local community.

@chris14 I planned to clear up some inaccurate info. We are going to fix TELUS owned downed strains at no charge. We're going to only get rid of the road entirely for building/renovation reasons but there's a payment associated. We sent you A non-public information in the event you want to maneuver forward with both state of affairs. 

Incorporating legitimate automobile-dial callers (like your medical professional’s Business office for appointment reminders, or your child’s faculty) to your authorized list is going to be important – as these phone calls would or else never ever get as a result of.

No matter, my suggestion is not to do company Using these people as they don't seem to be honest about whatever they are supplying, along with the packages / selections they assert a customer is in a position to receive are, actually, Extraordinary misrepresentations of what is actually obtainable.

TELUS released our preferred and free Simply call Regulate characteristic obtainable for property telephone and wi-fi postpaid customers nationally. Assisting block the vast majority of auto-dialed calls from reaching customers.

If an automated assistant asks for The rationale within your get in touch with, mention "I wish to make payment preparations for my mobility Invoice".

You'll then Telus technical support get a text message when the agent responds, and you will abide by up at your earliest benefit.

The TELUS team acknowledges that our do the job spans many Territories and Treaty places and we've been grateful for the standard Understanding Keepers and Elders who will be with us nowadays, individuals who have absent right before us and the youth that encourage us.

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